SERVICES

Our Services: What We
Do & How We Do It

Brand strategy & Growth

It is a mistake to market to everyone; it will only waste time and money because you can never solve everyone’s problems or provide a solution that fits everyone’s needs. That it why understanding your target market is so important, and what they care about to effectively build your brand awareness strategy around them. Any success we have encountered is due to our ability to recognize the needs of our customers and provide them with value.

Business development & acquisitions

 Our aim is to align our business development processes and procedures with the business goals of our clients. Our main goal in the business development process is to acquire ideal customers and provide them with the highest level of service while using trusted brand promises that guarantee to deliver.

 A good strategy, well implemented, can drive high levels of growth and profitability. A faulty strategy can stump growth and frustrate valuable talent.

Reporting & documenting

Truth be told, no one really enjoys creating sales reports. However, there are a few things you can do to make sales reporting a bit less unpleasant and a bit easier to compile.

At MBS we like to set relevant goals for our sales teams at the start of each day or week. Give them specific benchmarks to work towards. When it comes time to reflect on the period, we outline questions that they should have no problem answering.

Customer service and support

Staying close to our customers gives us the opportunity to develop relationships, to further demonstrate our expertise and increases confidence in each team member. Getting to know customers on a first name bases, and learning about their interests have taken our service to the next level.

You need to provide a high standard of good customer service if you want to retain customers and win new ones.

How did you hear about us?

We are in the age of information and we understand the value of tracking our efforts in connecting with our target audience. That is why we would like to hear from you on what we can do to help you and how you stumbled upon our page.

If we contacted you with regards to an available job opening please apply directly to the job advertisement itself.

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Contact Us


Address
: 397 Gladstone Ave, Ottawa, ON K2P 0Y9
Phone: 1 (613) 693-0322
Email: hr@monumentalbusinesssolutions.com

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